In October 2020, the Harris County Universal Services OpenText team partnered with the Harris County Auditor’s Office to pilot the Audit Invoice Review (AIR) solution with Precinct 2.
The successful pilot paved the way to deploy the solution across all county departments. Today 28 Harris County departments are successfully using AIR as part of their approval-to-pay process.
AIR makes the approval-to-pay process more efficient for all parties involved, according to Christee Lewis, OpenText Services Lead in HCUS Program Delivery & Analytics. The solution gives departments visibility into their invoices prior to Accounts Payable processing the payment. Prior to AIR, departments lost visibility into their invoices, which resulted in a higher number of calls and emails to resolve any discrepancies.
With AIR, departments can view, route, annotate and approve or reject invoices directly in OpenText prior to Accounts Payable processing. This effectively reduces issues on the Problem Voucher Report and facilities payment to suppliers in a timely manner.
"It's now been a year since we launched AIR, and we're excited to see it evolving into an efficient complement to the AP system for the county," Lewis said. "The Harris County Auditor's Office has been our partner for AIR, and we couldn't have come this far without them."
The members of the OpenText-AIR team are: Sharon Blish, Ramesh Chalamalla, Krystal Frazier and Christee Lewis.