Email sent to Mark Gaskins on April 1, 2021

Subject: IT Assistance: David Caballero

Good morning, Mr. Gaskins.

I wanted to take a moment to acknowledge one of your staff members for a job well done! This morning I was having computer issues and needed assistance quickly in order to meet several time sensitive obligations.

David Caballero was extremely helpful; he was responsive; he identified the problem and corrected it fast; and he was very pleasant and polite throughout the process. I commend him for his excellent service to those of us who rely on our remote desktops to keep children safe.

Thank you!

Tammy J. Thomas
Assistant County Attorney Protective Services Division