Customer Service

We're here to serve you from 7 a.m. to 4:30 p.m. Monday through Friday for any customer issues.

713-755-2255 | customerservice@us.hctx.net

Public Information Request

How to Submit a TPIA Request

Please include your name, phone number and email, and as much detail as possible to help fulfill the request.

  • email to TPIA@us.hctx.net.
  • fax to 713.437.4028.
  • mail to HCUS / TPIA Request / 406 Caroline St./ Houston, TX 77002.

Please include your name, phone number and email, and as much detail as possible to help fulfill the request.