Thank you so much for publishing my email in this month’s US newsletter. I think it’s awesome that you and your team post positive emails (feedback) from customers. I feel that this helps motivate the team even more and generates positive energy/work performance!

My name is Eric Bakota. I am the analytics manager for the HCPH data warehouse, and I manage the HCPH COVID19 Data Team. The Data Team is the one that oversees the development and maintenance of the HCPH C19 Dashboard and HUB.

Without her, the Dashboard and HUB wouldn’t be the same (or likely wouldn’t exist at all!).

We need to say "thank you" to you and your staff. Our Department had struggled to manage our IT systems and programs in house for many years with poor outcomes. Last year, I made the decision to transfer our IT personnel and resources to US. It has turned out to be an excellent decision.

Thanks for all you do to help us get through this new (budget) process. We would never have survived all of this without you and Rich Cork. I'm so grateful you guys were there for us. I sincerely appreciate your dedication.

I wanted to take few minutes to send a little note of thanks to commend your Help Desk team. 

Unfortunately I've had several desktop/computer issues over the the past couple of weeks, but thanks to your team doing an outstanding job I'm on track. The team members who assisted me were patient and very courteous. 

Please be advised that Andrew Coleman, Kelvin Nichols, Yvonne Alvarez, Jamil Asafi and Robert Maheshwari were all extremely helpful and should be acknowledged for their helpfulness. You guys rock!!!

Kindest regards, 
Dr. Carla L. Wyatt
Special Projects
Constable Sherman Eagleton
Harris County Constable Precinct 3