For the past two weeks, I have been in constant contact with Mr. Layton as he assisted the Harris County Sheriff’s Office Crime Analysis and Intelligence Division with the install, troubleshooting, and one-on-one user teachings of ArcGIS Pro. Mr. Layton’s engineering abilities and work ethic of ArcGIS Pro is a clear indication of his devotion of operational commitment.

Our division attended a data driven analytics course last Thursday and Friday to which ArcGIS Pro was the core component. Mr. Layton worked side-by-side with our division to assist with the install, troubleshooting, and ensured each user’s login into Esri was operational.

Our class would not have been a success without Mr. Layton’s assistance! He also took the time to come to our office and worked with Analyst Kimber Burks on some training.

We are grateful of his services to our division and hope to continue working with Mr. Layton to facilitate crime analytics for the Harris County Sheriff’s Office.

Thank you, Mr. Layton!

Respectfully Sent,
Thomas Pasket, Sergeant
Harris County Sheriff's Office

Big shout out to Universal Services and in particular Dustin Acker and Christian Blandon for their support, talent and collaboration regarding some marketing videos that they worked on with our JAD communications team! It’s so nice to have such a great support team in Harris County.

Thank you,

Laura Lucas
Harris County Justice Administration Department

NAM is up and running !! Thank you for all the help! I know we hit you guys with sites left and right. Thank you for always having our backs! Phones are a critical part, and you have come through many times.

Just wanted to say thank you!

Ladane Roberson
Network Administrator Information Technology
Harris County Sheriff’s Office

I wanted to let you know how very helpful Dawayne Turks was to me this morning when my toolbar disappeared and I could not access my Word files or my Outlook. Dawayne is a computer genius! I appreciate that he kept working on the problem and was so kind. He's a real get-it-done person.

Marva Gay
Harris County Attorney's Office

I just wanted to reach out and let you and your team know what a great technician Robert Le is. It seems that no matter what gremlin reaches out to disrupt my PC, he takes care of it immediately. He's a credit to your shop.

Thanks,

David E. Bechtol
Harris County Engineering Department