The Office of County Administration, in partnership with Universal Services, is proud to announce the launch of a new accessibility feature known as text-to-speech functionality on the public-facing Commissioners Court AGENDA website.

Harris County Universal Services (HCUS) has been recognized with two 2025 Achievement Awards from the National Association of Counties (NACo). The winning projects were the Delinquent Taxes Project and the Flood Warning System API. The awards honor innovative, effective county government programs that strengthen services for residents.

The Harris County Commissioners Court voted unanimously to establish a Harris County Broadband Task Force. Responsible for guiding strategy, coordinating public-private partnerships, and tracking progress, the task force will be comprised of members appointed by the Court and representing County offices, community organizations, academia, and the private sector.

As the National Hurricane Center projects an “above normal” 2025 Hurricane Season, with forecasts of 13 to 19 names storms and up to 10 hurricanes, Harris County Universal Services (HCUS) is proud to announce the completion of Phase 3 of the county’s 311 system. These updates expanded capabilities for several county departments within the system.

Harris County Universal Services (HCUS) Fleet Services has been named one of the 2025 100 Best Fleets in the Americas by the NAFA Fleet Management Association. This year’s competition was the most competitive yet, with a record number of applications. Placements were announced during NAFA’s Institute & Expo in April, the largest fleet event of 2025.

The 2025 Government Technology Harris County Regional Digital Government Summit was held on Apr. 23 in Downtown Houston. Harris County Universal Services welcomed Government Technology, an award-winning media platform covering technology's role in state and local governments, for the first regional summit held in the county along with public sector IT professionals from across the Southeast Texas region.

Harris County Universal Services hosted its fifth annual Rehearsal of Concept (ROC ’25) exercise on April 2, 2025, at the NRG Center in Houston in preparation for the upcoming hurricane season, following an active 2024 with several severe weather events.

The Harris County Commissioners Court approved a review and update of Harris County’s comprehensive broadband plan to support and enhance the County’s ongoing work to improve and expand broadband access to County residents. The initiative ensures that Harris County’s Broadband Plan aligns with changes in technology, policies, resident needs and the county’s vision for connectivity.

Harris County Universal Services launched its new website on Sat. Mar. 15, 2025.

HCUS is happy to announce the Digital Navigator schedule for January 2025! Find assistance with low cost internet services and digital fluency education at a precinct near you

Harris County Universal Services hosted its inaugural ELITE Awards luncheon at the historic Sylvan Beach Pavilion in Harris County Precinct 2 on Dec. 11, 2024!

Thank you to Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel for visiting our Radio Services facility.

The Office of Innovation will play a vital role in advancing HCUS by promoting creativity, boosting efficiency, and enhancing capabilities.