Service Detail


custom-applications-2.svgCustom Applications

Harris County Universal Services can develop both off-the-shelf and custom applications designed to provide innovative IT systems that will improve the efficiency and operation of departments. With deep knowledge of county organizations and systems, HCUS can efficiently develop software solutions that fit any department's business, budget and organizational goals. 


Analysis & Design

HCUS uses a structured development approach that begins with a needs assessment and then system and user interface designs.

Application Development

HCUS can customize off-the-shelf software as well as develop  custom applications and system architectures.

Testing & Training

HCUS’ implementation services include test planning, core system testing and user training.


Standardized Applications

HCUS provides features so apps are compatible across the county, meet legal and regulatory requirements and keep data secure. 

Infrastructure Upgrades

HCUS ensures all apps receive system upgrades and enhancements within the county's central data center. 

24-Hour System Support

In addition to system monitoring and capacity reporting, HCUS customers receive Help Desk support 24 hours a day, 7 days a week.