Harris County Universal Services
Enabling Harris County to Work, Connect and Innovate
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About Us
Mission, Vision, & Values
Executive Director
Administrators
Get to Know HCUS
Annual Report
Service Catalog
Divisions
Application Development
Business Operations
Customer Service
Cybersecurity
Fleet Services
IT Infrastructure
Public Safety Technology
Service Management & Strategy
FAQ
News & Info
Tech Talk
InfoBytes
Newsletter
Contact
Help Desk
Public Information Request
For Customers
Fleet Service eAppointment
Fleet Service eAppointment-Flood Control
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Document & Content Management
Harris County Universal Services
assists Harris County departments with the evaluation, development and deployment of Enterprise Content Management (ECM) systems for on-premise or cloud-based management of documents and contents.
PRODUCTS & SERVICES
Records Management
HCUS
offers customers security and version control of their digital records and assist with library procedures, legal regulatory and county compliance.
Web Content Management
HCUS
can manage documents, text, video, graphics and other content for the intranet and internet websites as well as teach customers how to do it.
Business Process Management
HCUS
supports the business processes of customers by assigning tasks and creating audit trails for document handling and revisions.
BENEFITS & VALUE
Improved Effectiveness
Knowledge repositories based on document or workflow provide staff with accessible data to help make better decisions and improve customer service.
Regulatory Compliance
Using a full life cycle approach, (creation-archiving-destruction),
HCUS
can help departments manage their documents and content to meet their legal needs.
Reduced Costs
Using ECM tools,
HCUS
can consolidate diverse repositories of information and lower the ongoing maintenance costs of legacy content management.
Contact
HCUS-Program Delivery & Analytics
713-274-4444
Help Desk