Harris County Universal Services assists customers in the acquisition, configuration, installation and repair of computer hardware, including inventory tracking and notification of upgrade requirements.
HCUS provides comprehensive repair services that include monitoring, troubleshooting and part replacements.
HCUS tracks customer hardware assets, identifying which computers require replacement to meet standards.
HCUS field staff can quickly diagnose and repair hardware malfunctions, including reconfiguration of hardware systems and part replacements.
HCUS notifies customers of necessary laptop and desktop upgrades to meet county-wide configuration standards.
HCUS' expertise of computer hardware and County Computer Purchasing Program (CCPP) makes the purchasing process for county departments easier and faster.