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Service Detail

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hardware-2.svgHardware

Harris County Universal Services assists customers in the acquisition, configuration, installation and repair of computer hardware, including inventory tracking and notification of upgrade requirements.

PRODUCTS & SERVICES

Hardware Consulting

HCUS helps customers determine their hardware requirements and utilize the County Computer Purchasing Program (CCPP).

Remote & Onsite Repairs

HCUS provides comprehensive repair services that include monitoring, troubleshooting and part replacements.

Asset Inventories

HCUS tracks customer hardware assets, identifying which computers require replacement to meet standards.


BENEFITS & VALUE

Quick Resolutions

HCUS field staff can quickly diagnose and repair hardware malfunctions, including reconfiguration of hardware systems and part replacements.

Up-to-date Hardware

HCUS notifies customers of necessary laptop and desktop upgrades to meet county-wide configuration standards.

Smoother Purchasing

HCUS' expertise of computer hardware and County Computer Purchasing Program (CCPP) makes the purchasing process for county departments easier and faster.