Service Detail



Harris County Universal Services monitors, maintains and optimizes the data communication networks for over 850 Harris County locations, including network design and operation support for wide (WAN), local (LAN) and wireless local (WLAN) area networks. It also assists county departments with the planning of networks, including equipment acquisition, design and installation.


WAN/LAN/WiFi Solutions

HCUS plans, designs and implements network configurations. This includes a needs assessment and an equipment review.

24-hour Network Monitoring

HCUS provides proactive monitoring 365 days a year to ensure networks are running at optimal levels to maintain business operations.

Maintenance & Repair

HCUS provides maintenance and resolution at central and remote locations. This includes software and hardware upgrades, moves and adds.


Stable & Responsive Networks

HCUS provides end-to-end accountability through service agreements. This includes hardware and software standardization, equipment lifecycle management and industry best practices.

Quick Service & Restoration

HCUS can be contacted 24 hours a day. It also prepares for times of disaster to protect and/or recover county networks.

Quality & Cost Savings

Through scales of economy, HCUS can offer Harris County departments reliable and secure networks at a significantly lower cost than third-party sources.