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Harris County - Universal Services

Harris County

Universal Services

  • About Us Leadership FAQ
  • HCUS Services Harris County 311 Information Technology Fleet Services Records Management
  • Careers
  • Connect Awards News Community Engagement
Harris County - Universal Services

Harris County Universal Services

  • About Us Leadership FAQ
  • HCUS Services Harris County 311 Information Technology Fleet Services Records Management
  • Careers
  • Connect Awards News Community Engagement

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Welcome!

The Harris County Universal Services (HCUS) department is the solutions center for the county's departments and offices. HCUS designs, implements, and maintains high-quality, innovative, and cost-effective products and services.

Fleet Services
The Harris County Fleet Department manages the county's vehicle fleet with efficient maintenance, repairs, and fuel management. Our services ensure safety, reliability, and environmental compliance for county departments.
Records Management
The Records Management department ensures efficient records management and compliance with statutory requirements. We provide off-site storage, digitize paper records, and coordinate the destruction of obsolete records. Our efforts help reduce storage costs, promote good records management practices, and ensure the security and accessibility of both physical and digital records.
Harris County 311 Services

Harris County 311 is a one-stop platform for non-emergency service requests and assistance for residents. Report issues like potholes, traffic obstructions, and road closures.

Click here for 311 services
Information Technology

We handle Harris County's IT services, offering high availability and reliability for our systems. We provide infrastructure, database support, telecom solutions, information security, and technical support to county employees.

HCUS Services

Harris County 311

Information Technology

Fleet Services

Records Management

News & Info

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  • Posted on: May 09, 2025
    Harris County Universal Services ranked among 100 best public fleets in America
  • Posted on: Apr 30, 2025
    HCUS welcomes GovTech for Regional Digital Government Summit
  • Posted on: Apr 09, 2025
    HCUS hosts its fifth annual disaster preparedness exercise - ROC '25
  • Posted on: Apr 08, 2025
    Harris County focused on Broadband Plan Development, Partnering with US Ignite
  • Posted on: Mar 19, 2025
    HCUS Unveils New Website – Modern New Look
  • Posted on: Jan 06, 2025
    HCUS Digital Navigator Schedule
  • Posted on: Dec 11, 2024
    HCUS Honors Employees at Inaugural ELITE Awards
  • Posted on: Sep 30, 2024
    FCC Chairwoman visits Radio Services
  • Posted on: Apr 10, 2024
    HCUS Launches The Office of Innovation

Awards & Recognition

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  • US Ignite Award logo
    US Ignite Award
  • Public Technology Institute logo
    Public Technology Institute
  • Visionary Trailblazers Award logo
    Visionary Trailblazers Award
About Us
  • Get to Know HCUS
  • Strategic Plan
  • Careers
News & Info
  • News
  • Public Information Request
Help & Services
  • Frequently Asked Questions
  • Help Desk
  • Community Engagement
Contact Us
406 Caroline St., Houston Texas, 77002
713-755-2255 - customerservice@us.hctx.net
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