Thank you so much for publishing my email in this month’s US newsletter. I think it’s awesome that you and your team post positive emails (feedback) from customers. I feel that this helps motivate the team even more and generates positive energy/work performance!

My name is Eric Bakota. I am the analytics manager for the HCPH data warehouse, and I manage the HCPH COVID19 Data Team. The Data Team is the one that oversees the development and maintenance of the HCPH C19 Dashboard and HUB.

Without her, the Dashboard and HUB wouldn’t be the same (or likely wouldn’t exist at all!).

We need to say "thank you" to you and your staff. Our Department had struggled to manage our IT systems and programs in house for many years with poor outcomes. Last year, I made the decision to transfer our IT personnel and resources to US. It has turned out to be an excellent decision.

Thanks for all you do to help us get through this new (budget) process. We would never have survived all of this without you and Rich Cork. I'm so grateful you guys were there for us. I sincerely appreciate your dedication.

I have received excellent help from all of the IT folks. Today I want to make a special shout out to Dustin. I am a digital dinosaur, and I had a problem which has bugged me for weeks.

Dustin has the patience of Job. He carefully showed me step by step how to resolve my issues. He should be teaching computer usage to seniors like me.

I am very grateful that he is there. I insisted that I have the name of his chief so I could convey my thanks.

Thanks again,
Mark McInnis, CAO